1. Be honest in a listing
List only property you have the right to let, sell, or host. State the price and every fee — service charge, caution, agency, legal, inspection, cleaning — up front. Keep availability current: a listing left up after the property is gone wastes people's time and money, and repeatedly collecting inspection fees on an unavailable property is fraud. Disclose material defects, such as no running water or ongoing construction next door.
2. Photos must be of the actual unit
Use photos of the specific unit being offered — not a sister flat, not a render, not a magazine shoot, not a picture taken before the last tenant left it in a different state. Where a photo is of a show unit or a communal area, say so in the caption.
3. Be respectful
Threats, hate speech, sexual harassment, and attacks based on tribe, religion, gender, disability, or sexual orientation are not allowed anywhere on Peacoqs. Disagreements happen; keep them civil.
4. No discrimination
You may not refuse to let, sell, host, or show a property on the basis of tribe, religion, gender, disability, marital or family status, except where Nigerian law expressly permits a distinction, such as single-sex student accommodation.
5. Honest reviews only
Review only stays and tenancies you were actually party to, and only once they have started — the platform will not let you review a booking that has not happened or was cancelled. Do not post reviews you were paid for, review your own listings, review competitors, or review a property you have not visited or lived in.
6. Taking a conversation off-platform
You are free to talk to a host or landlord on WhatsApp or by phone, and Peacoqs offers a WhatsApp link on some listings precisely because that is where Nigerians actually have these conversations. Two things to understand about it: a conversation that leaves Peacoqs leaves no record we can look at if there is a dispute, and money sent directly to a landlord, agent or host is outside our Refund and Cancellation Policy entirely. Keep anything you may need to prove — agreed rent, fees, dates, condition of the property — in writing, and prefer the platform for it. Deliberately moving a transaction off-platform to avoid a fee Peacoqs has earned is a separate matter and a breach of the Terms.
7. No personal data in public content
Do not post other people's phone numbers, home addresses, NIN or BVN, ID documents, or photographs in listings, reviews, or public comments without their consent.
8. House rules and short stays
If you are a host, publish house rules that are clear, lawful, and applied to everyone equally. If you are a guest, follow them — including the maximum number of guests, quiet hours, and rules about pets, smoking and parties. Bringing undisclosed extra guests, or throwing a party where the listing forbids it, is a breach and the host may end the stay. Leave the place as you found it; damage claims are evidenced, not assumed.
9. No fraud, no scams
Do not request advance fees outside the platform, ask viewers to send airtime or gift cards, pose as a verified agent or a company you do not represent, or list property you do not control. Suspected fraud is reported to the payment gateway and, where appropriate, to the police or the EFCC.
10. Reporting
Report a bad listing, bad behaviour, or anything that looks like a scam to safety@peacoqs.com or with the Report button on a property page. We aim to triage urgent reports within 24 hours. If you are in immediate danger, contact the police first.
11. Enforcement
Depending on severity we may remove content, hide a listing, restrict messaging, reduce or reset a trust tier, suspend an account, or terminate access permanently. Repeated breaches escalate the response. We will tell you why we acted and give you a route to appeal where it is appropriate to do so.
Questions?
Reach our team at safety@peacoqs.com.